We make every effort to have all orders ship out the same day as received (Monday – Friday, excluding holidays).
Shipping times depend on your location and shipping method. Purolator Ground typically takes 1 – 4 business days while Canada Post will take longer (expect 3 – 10 days)
You have the option to upgrade to Purolator Express during checkout. Expedited shipping is NOT available for East Coast Provinces.
Tracking information will be emailed as soon as available so you will always know the status of your shipment. Tracking is NOT provided for orders shipped via Canada Post soft parcel (jewelry under $100)
Please note that currently, Always and Forever Memorial Products only ships to locations within Canada. We ship from Alberta or British Columbia. Depending on the product(s) in your order, you may receive two packages.
**Shipping charges will apply to all East Coast Provinces.
Some Ceramic Art Urns ship from overseas while all custom Fingerprint and Photo items ship from Washington, USA. Import fees may apply.
Delivery times can be affected by conditions such as weather, third‐party transportation carriers and other factors beyond our control.
If shipping directly to a funeral home – please indicate the name of the funeral director that will be expecting your order.
For questions about shipping, or for an urgent need, please contact us before placing your order.
Next Day Shipping
A: Yes, of course! During the checkout process, you have the option of selecting to have your order billed to one address and shipped to another.
Please ensure that you clearly specify any delivery instructions and verify that the desired shipping address is both accurate and complete before completing the checkout process.
Once shipped, unfortunately we cannot correct the shipping address for you; this means that the package will have to be manually re‐routed to the correct address.
An incorrect address causes a delay in delivery, and we ask that you please take extra care to verify your shipping address is both accurate and complete before completing the checkout process. Always and Forever Memorial Products claims no responsibility for orders that are delayed or that fail to be delivered because of incorrect addresses. Delivery times can be further affected by conditions such as weather, third‐party transportation carriers and other factors beyond our control.