A Message From Purolator – UPDATED January 14, 2021
Purolator shipments may experience a delay of one to three days (inclusive of weekends) and shipments that require our Special Handling service will experience delays of four to seven days (inclusive of weekends).
Earlier cut-off times for unscheduled shipment pick-up requests may be implemented daily for various regions across the country.
Shipments destined to businesses closed as a result of government COVID-19 prevention measures will be returned to shippers or held for pickup, depending on location. All shipments will be scanned as “Receiver unavailable – Temporary closure for pandemic” when customers track shipments online. Please check the status of your shipment online. Please check the shipping centre locator for local hours and service details, which are subject to change with local conditions.
Below is an update on shipment volumes and service impacts by province. Any delays noted below are over and above those created by our operational adjustments:
Newfoundland: Shipments across the province may experience a one-day delay
New Brunswick: Service is current.
Nova Scotia: Service is current.
Prince Edward Island: Service is current.
Quebec: Shipments across the province may experience a one-day delay.
Ontario: Shipments to Northern and Southwestern Ontario may experience a one-day delay. Shipments to Barrie and Owen Sound may be delayed for up to two days.
Manitoba & Northern Ontario: Shipments to Brandon, Flin Flon, Thunder Bay and Winnipeg may experience a one-day delay.
Saskatchewan: Shipments to Saskatoon & Regina may experience a one-day delay.
Alberta: Shipments to Calgary, Edmonton & Fort McMurray may experience and one-day delay.
British Columbia: Shipments to Burnaby, Castlegar, Nanaimo, Port Kells and Victoria may be delayed one day.